Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Cannot connect to (speaker) device

I am having trouble connecting to the home network hifi system with all devices that I use spotify on. This problem has not occurred before. Other apps are operating fine. The Yamaha amp reports, 'need Premium' on the screen. I have checked status of my premium account, which is good. I have logged out, logged in. Switched off and rebooted router / modem.

Any one have an idea what could be wrong?  Thank you for your time. Chris

Who Me Too'd this topic