Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Problem with USB DAC

Recently acquired a Topping NX2s.

 

When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.

The frequency of the popping increases when the screen is turned off, so I'm suspecting its something to do with the amount of power being output by the micro USB on the phone.

 

Strangely enough, this issue does not persist on other audio players or when watching videos through the Android YouTube app.

 

Anyone has encountered similar or has a fix for this issue? Much appreciated.

 

Thanks!

 

Who Me Too'd this topic