Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

iPhone does not show up in devices

I have been reading the posts and so I know this is a recurring problem. I have tried some of the solutions provided but they haven't worked. 

 

I am using Spotify on my iPhone 4 and on my Macbook.

 

I have re-installed the app on both my laptop and the iPhone (in fact, I had to resync all my playlists) but the iPhone still does not show up under the Devices tab on the desktop client.

 

I have checked the following:

- Both devices are connected to the same network

- Both applications are updated.

- I have Spotify Premium 

 

I am really frustrated and might consider discontinuing Premium if this is not solved soon. 

 

Need Help!

Who Me Too'd this topic