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Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I can enter spotify but it's only for a few seconds until I am back at the login screen. The text 'you are offline ' appears all the time. And I am online . Tried everything, but no result. Thinking about saying farewell to spotify. Ralph