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Who Me Too'd this topic

Cannot log in

So I got locked out of my premium account over a month ago, and I didn’t change any of my login info but it keeps telling me it’s incorrect whenever I try to log in. I tried to go through Facebook, but it gave me a whole new free account and my old account is still there and I am still being charged for it. Whenever I try to put in my email address to get a new password, it gives me my new username for the free account and the option to make a new password, but when I try my old

login, it still doesn’t work. It wouldn’t be a big deal though if I wasn’t still being charged for the Premium account. 

Who Me Too'd this topic