Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Every time someone shares a Spotify song with me via text and I click to open it — it takes me online to open.spotify.com and then when I click “play in Spotify” it takes me to the App Store. And then when I press “open” on Spotify in the App Store, it doesn’t take me to the song from the text. It just opens Spotify in general. This is so annoying because my friends and I always share songs. And this started happening after I updated my Spotify — Help!?