Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Music Stops Playing Randomly

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue.

 

Spotify will randomly stop playing every few minutes, anywhere from 10-30 minutes. It will completely exit out of the app as if I was never using it. It will do so in the middle of songs many times.

 

I pay for premium and use Spotify all day and most nights, so this is quite frustrating.  I have already tried uninstalling and reinstalling the app to no avail. I currently have an S9+, and I know the problem was limited to Galaxy's the first time. Wondering if that is the issue again. Either way, hoping for a fix because  I have been a loyal Spotify user for some time now and do not feel like changing subscribers, but will find a better one if I must.

Who Me Too'd this topic