Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the old Spotify had roughly 5,200 saved songs. Today when the new update for Spotify was released, I only have near 2,100 songs. More than half of my songs were deleted/unsaved. Why is that? What happened? Additionally this new update is confusing. It confusing because you can no longer search for songs in your song library/favorite songs. Also, the album catalog is no longer in alphabetical order. I miss the old Spotify. The old Spotify was never confusing. Please bring back the old Spotify qualities.