Plan

Premium

Device

Samsung Galaxy 8

Operating System

Android Oreo

My Question or Issue

Hey everyone!  I have noticed for the past 2 or 3 weeks that whenever I select a new song on a playlist, "shuffle and repeat all" turns off/resets.  This not only happens on my Samsung Galaxy S8, but also on my Samsung Tablet.  I am getting tired of selecting "shuffle and repeat all" every time I want to play a new song.  I have tried deleting the data/cache, deleting and re-downloading the app, etc., but nothing seems to work.   I have even contacted spotify twice regarding this issue and nothing has been resolved.  The first time I contacted them they said to remove an SD card, if I have one (which I don't), and see if that resolves the issue.  Further, the second time I contacted them they said that the issue I have had with "shuffle and repeat all" is a default function and has always been that way.  I swear I am not losing my mind, and that this is an issue on Spotify's end and not mine.  I loved having the "shuffle and repeat all" features staying on all of the time, even when selecting a different song.  Now it's becoming a nuisance and I'm considering canceling my subscription.  If anyone else has this issue, please respond 🙂