Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Dear to whom this may concern,
I have recently had a devastating issue with Spotify so lets enjoy this little event that took place today. I have an iPhone and PC with Windows OS.
I was listening to songs from "Your Library > Songs" [going to call this "liked songs"] and then I decided to have a break from my computer. As computers go on sleep mode after awhile, I came back and woke my PC up. Resumed playing the song I was listening to - prior to leaving my PC - and realised that it was the only song left in the "liked songs" list. I checked my phone's Spotify to see if the songs were still there but there were all gone except for the last one I listened to (don't think I listened to would affect this so it'll remain disclosed). Ultimately, I came to the Spotify community forums (though I did email the Spotify team in which a bot gave me advice on contacting other people whom I don't think would help).
The funny thing is that my playlists, followed and followers are still there. So my question is, "How do I recover my 'liked songs'?" I had about 50 - 80 songs in 'liked songs' but they were all good songs T_T. Please help.
I've also uninstalled, reinstalled, cleared cache, checked settings (advanced settings, filters, et cetera), account details, looked at other solutions which didn't answer my question and so on.