Plan

Premium

Country

United Kingdom 

Device

Huawei p20 pro

Operating System

Android

My Question or Issue

 When my phone is locked and listening to spotify music the only image on the lock screen is the spotify banner that you can only click on and then you need to unlock your phone and go into Spotify.

I'm struggling to setup the spotify locked widget that allows you to play, pause, skip forward and backward from the lock screen. No online guides so far changing the notification settings on my phone both in for the system and within the spotify settings have been able to resolve this. Additionally I have uninstalled, reinstalled and restarted my phone with no avail. 

Any help is appreciated! Thanks