Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Downloaded content constantly deleting itself

 

Plan

Premium

Country

 Czech republic

Device

Huawei p9 lite mini 

 

My Question or Issue

 I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to download again. And I want all of that music. I think it'd be best if that never happened again, but I don't know how to prevent it. So could you help me? 

Who Me Too'd this topic