Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Germany
Devices
OnePlus 6, OnePlus Bullets Wireless
Operating System
Android 8.1.0 (OxygenOS 5.1.8)
My Question or Issue
Hi everyone,
yesterday I received the OnePlus Bullets Wireless (Bluetooth Headphones). They have a magnetic back on each plug and when you connect the magnets together the music stops playing. If you discconected them, music starts playing. This is the theroretical side.
In fact, I have sometimes the problems, when I plug them together, the music stops on the headphones, but starts playing on my smartphones' speaker. All other apps dind't have this problem, so OnePlus community brought me here.
Does anyone have a solution for this problem? It's really annoying when you take public transport...