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Who Me Too'd this topic

What's wrong with my spotify

Plan

Premium

Device

Vivo Y53

Operating System

Android 6.0

 

My Question or Issue

 It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my spotify, it always said connection failed, I tried everything I saw, like restarted the phone, it didn't solve, and then I reinstalled the apps, it fixed but after awhile it happened again, then I reinstall again, and just like the first time, it's just a temporary fix, it got problem again, so yeah for now, i listen to music through my laptop, wish it could get fixed soon.

 

this was the ss when the problem came

Spoiler
Screenshot_20180722_190348.jpgScreenshot_20180722_190351.jpg

 

and I noticed that the display app is changed too when the problem came

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Screenshot_20180722_200619.jpg

it's supposed to be like this

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Screenshot_20180722_201504.jpg
Who Me Too'd this topic