Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Device
Vivo Y53
Operating System
Android 6.0
My Question or Issue
It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my spotify, it always said connection failed, I tried everything I saw, like restarted the phone, it didn't solve, and then I reinstalled the apps, it fixed but after awhile it happened again, then I reinstall again, and just like the first time, it's just a temporary fix, it got problem again, so yeah for now, i listen to music through my laptop, wish it could get fixed soon.
this was the ss when the problem came
and I noticed that the display app is changed too when the problem came
it's supposed to be like this