Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Czech Republic
Device
Sony Xperia X Compact (F5321) (Build number 34.4.A.2.85)
Operating System
Android 8.0.0
Spotify Version
8.4.63.584 armV7
My Question or Issue
I am having a problem to switch my storage to external SD card. Other apps working perfectly fine with this particular SD card and are able to store data there (e. g. maps app).
I tryied several solution presented here in comunity, such as moving com.spotify.music to SD card, restarting app via System Settings, uninstalling (disabling) app in System Settings, restarting phone etc. The only storage I see in Spotify app is internal memory.
SD card has capacity of 64 GB and there is more than 35 GB free space. Spotify app does have all permissions required granted.
I would be gratful for any help. Thank you.