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Who Me Too'd this topic

Downloaded files won't play

Hi folks,

 

I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem.

 

I tried accessing them on my phone (an LG Revolution) and it shows the playslist but not the contents. I get "the track is not available" message. The playlist also shows in my "downloaded" list, but again, nothing is there.

 

Am I doing something wrong?

Who Me Too'd this topic