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Plan
Premium
Country
US
Device
iphone 7
Operating System
iOS 11
My Question or Issue
My echo dot keep disappearing from the device list in Spotify and come back after around 30 seconds. The time that the device is gone is not always the same. I checked the Alexa app in my phone and it appears that the music is still playing. Already tried 1) reboot echo 2) reboot phone 3) re-install both app 4) change to different 5) with different speaker. HOWEVER, problem still remain.... please help! This is so frustrating...:(