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Plan
Premium
Country
Italy
Device
OnePlus 3T
Operating System
Android
My Question or Issue
i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Artist it says you are offline please connect to the internet and try again... i cant either Browse or Start Radio
i have a 8.4.64.555 spotify version
Thanks in Advance
Solved! Go to Solution.