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Who Me Too'd this topic

You are Offline even if i have full access internet and Wifi

Plan

Premium

Country

Italy

 

Device

OnePlus 3T

Operating System

Android

 

My Question or Issue

 i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Artist it says you are offline please connect to the internet and try again... i cant either Browse or Start Radio

 

i have a 8.4.64.555 spotify version

Thanks in Advance

Who Me Too'd this topic