Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hi,
I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of them. I've attached a picture so you can see clearly.
Plan
Premium
Device
iPhone 8 Plus (but it was also a thing on my iPhone 6s Plus months ago)
Operating System
I'm on iOS11.4.1 right now, but it was also happening on the previous versions of iOS11
What I've already tired to fix the issue:
I've tried to reinstall the app, I've tried on an other device and also on an other iOS version but it's the same thing is happening for months by now.
Other topics that discussed this bug:
https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-bug/td-p/3595017
