Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Videos do not play when connected to Bluetooth

Plan

Premium

Country

 New Zeland

Device

Samsung Galaxy S8+

Operating System

Android Oreo

 

My Question or Issue

Playlist videos work fine when I have my headphones plugged into my device or I'm listening via the devices inbuilt speaker. However when I am connected to my car stereo via Bluetooth the videos do not display. Sound works fine but no video just a progress bar right at bottom of screen. Rest of screen is blank. If I disconnect from Bluetooth the video will play fine. 

Who Me Too'd this topic