Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
1. Open the Spotify app
2. Start playing something. An album, playlist, anything.
3. Stop playing music for a few hours.
4. Open the Spotify app and the screenwill display your place within whatever song was playing when you last had the app open.
5. A few seconds later the app will switch to some other album that was queued up many many weeks ago and start playing it from the beginning.
My desired behavior is to push Play on an album or playlist and be able to pause playback then resume from the exact same place even if it has been several hours or even days. Is that even possible? It's the one feature I want in a music app but they all seem to fail. Is this an issue with Spotify or with iOS?
Plan: Family
Premium
Country: USA
Device
iPhone 6
Operating System
iOS 10