Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium (student)
Country
Netherlands
Device
OnePlus 6
Operating System
Android Oreo
My Question or Issue
Spotify stops playing in the middle of a song no matter how I listen to it on my phone (headphones, speaker, etc). Sometimes I can tap on another song to play, but most of the time no sing wants to play anymore and I have to restart Spotify. Sometimes I have to restart the entire device before it works again. I also noticed that the Spotify player doesn't show in the message centre or lockscreen before, during and after the music stops playing.
I hope it can be fixed.