Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium for Family
Country
Portugal
Device
Multiple (OnePlus 5, OnePlus 5T, Oneplus 6)
Operating System
Multiple (Android Oreo, Android Pie)
My Question or Issue
I have a collaborative playlist with 4 four people (me included).
We each take turns to add songs so we keep track who's next and with this we make sure that everyone has the same number of songs on the playlist.
We play the playlist on different phones and also with android auto, always using Shuffle.
One thing we noticed over the time, the phone that's playing rarely plays songs that the owner added, we sometimes get 1 hour car trips without listening to one song that the person that owns the phone added.
This is very frustrating for a feature called "Shuffle".