Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When I use Spotify via the desktop and the android app, the albums are listed by artist as they always have been which is fine. It used to be the same in Spotify via Sonos desktop and android app. But now they appear in order of recently added (?) and there's no way of changing the order. It's so frustrating, I use Sonos every day to play albums and have no way of finding anything quickly. Just to reiterate, Spotify itself is absolutely fine it's Spotify within Sonos where the issue lies. I've posted on the Sonos forum and i'm told by people more knowledgable than me that it's a Spotify issue with the interface. Can anyone help please?