Country: UK

Device: OnePlus 5

Android Version: 8.1.0

Spotify Version:  8.4.72.845

Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playlists available, others not. Cannot search, cannot listen to non-downloaded playlists. I've had this issue for at least a week.

Steps Taken:

• 'Offline' switch toggled within app
• Device Restarted
• App data cleared, and re-installed.

Notes:

• After reisntalling the app (done twice), full functionality returns, but lasts for around 10 minutes.

I need help on this, as I am a premium customer currently paying for a service that i can't use, especially after clearing app data & reinstalling, as now I don't even have any downloaded playlists.