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Who Me Too'd this topic

Randomly shutdown on Samsung S7

Plan

Spotify Premium: 8.4.75.670 armV7

Country

Germany

 

Device

Samsung Galaxy S7

Operating System

Android G930FXXS3ERHD/G930FDBT3ERG2/G930FXXU3ERHC

 

My Question or Issue

Since a couple of days, Spotify stops music after a couple of seconds randomly and shutdown. The "funny thing” is, that Spotify is shutting down after seconds only when I opened it, for instance to check the setup! Followed the Spotify reinstall instruction, but without success. At my iPad it runs well. What can I do? 

Cheers!

Horst25

Who Me Too'd this topic