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Plan
Premium
Device
Galaxy S7
Operating System
Android Oreo,8.0.0
My Question or Issue
can't access some albums - green circle spinning and stuck
i try to get into an album - and it's stuck - a screenshot attached
it happens randomaly - some albums are accessible and some are not
playlists are ok
I already removed all of my offline devices
deleted all local files and disabled local files on spotify desktop
uninstalled the app , reinstalled the app few times
spoke many times with spotify support and they can't find out what is the problem
please help
thanks
Nadav