Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan: Premium
Country: Argentina
Device: One Plus 6
Operating System: Android 9 (OxygenOS 9.0.2)
My Question or Issue
Since a time ago I'm not able to reproce a list of search songs on my Android device which it's the most important feature of the application for me.
Steps to reproduce:
Search any artist and I go to "Ver todas las canciones" (see all songs)
Play the first one and wait until ends
Ensure shuffle it's not active
Expected behaviour: after first song ends continue with the second one, and then the third one and so on until the list has no more songs.
Actual behaviour: after first song ends continue with whatever song the application wants, even songs that are not present on the search list.
Please let me know if I can help with more information.