Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
UK
Device
Samsung J5
Operating System
Android version: J530 FXXU 3BRJ2
My Question or Issue
I have a BMW with iDrive 6, fully updated as is my mobile.
I was able to 'see' my playloists from the Spotify app installed on the car iDrive and was able to play my plyalists etc.
It was sometimes intermittent but now it's stopped working totally. I see the eSpotiy app in the iDrive but when I click on it I get just a blank screen.
I've called BMW whp tll me Spotify have a problem and are working on fix for this January.
Anyone, do you have any ideas what the problem might be?
Also, I'm connected via bluetooth, have the conected drive app installed on my also as well as Spitiy .
Tried all sors to get it working but to no avail.