Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song in that search criteria or shuffle between the search results. For about a couple months now its just been repeating the one song I select to play and won't move on to whatever is next in the list. The skip button doesn't help either. I have to unlock my phone every time now to select a certain song I want to play in the search results. I've been keeping the Spotify app updated constantly at the latest version and still no fix. it's just frustrating because it was fine the way it was before.