Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
iPhone 6S+
Operating System
iOS 12.1.2
My Question or Issue
I have playlists created on my Desktop PC. I clicked the "Download" button for the playlist in an attempt to make it available to sync to my iPhone.
When I open Spotify on my phone, it won't show the unavailable songs in the playlist. So if I click "Download", it only gives me the songs it has in the Spotify database...
I have tried uninstalling the app, and I am connected to the same network (WiFi on phone, LAN on PC).
The once unavailable songs play just fine on Spotify on my PC. So I believe I am connected to the correct folder.
Any thoughts??