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Who Me Too'd this topic

Mobile app won't stop crashing

Hi,

 

This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off airplane mode. I can also play if I'm using Spotify through the web player and the desktop app, but if I try to open the mobile app, it will crash, no matter where I am controlling the music. 

 

I've already tried re-installing the app and clearing the cache many times, but the problem still occurs. I have a premium family plan, and other people on my account can use the mobile app fine. When I log into a different spotify account, the mobile app works fine. Any ideas? Thank you!

 

Plan

Premium

Country

US 

Device

Pixel 3

Operating System

Android 9

 

Who Me Too'd this topic