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Who Me Too'd this topic

Song link won't open iOS app

My friends and I send each other songs using the song link, but it never seems to work quite right.

 

I receive the song link through iMessage, click on it, then it takes me to a web page, then asks permission to open the app, then takes me to the app store even though I have the app on my phone. 

 

I'm on the Spotify family plan using an iPhone 7 with iOS 12.1.2. I have my phone set to automatically update apps once they're released.

 

Any ideas what the issue may be? 

Who Me Too'd this topic