Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Queueing issues, Spotify crashing (new update: version 8.4.89.515)

 

Plan

Premium

Country

 USA

Device

Moto g6 Play

Operating System

Android Oreo

 

My Question or Issue

 Trying to add an album to the queue (no issues before this update). I can add an album or song to queue if it's among the most recent of the artist's albums, but doesn't stay in queue if I leave the app. 

In this case Spotify doesn't crash but doesn't keep the queued songs/albums.

 

If I try adding an older album to queue: from any artist's page, tapping "see all albums", and just tapping the 3 dots beside any of these albums instantly shuts down Spotify. 

 

I've restarted my phone. Same results.

Logged out of Spotify, restarted phone. Same thing.

I've even cleared all cache and data from the app, uninstalled then reinstalled after restarting my phone again, but still same issues. 

 

Any help you can offer would be greatly appreciated! 

Who Me Too'd this topic