Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
United Kingdom
Device
Samsung Galaxy A5
Operating System
Android
My Question or Issue
It used to be easy as pie to filter a playlist down to songs by just typing the artist name or anything else into the search box. Now it's hidden in the ellipsis menu, the search is no longer easy to find. I had to come here to work out how to find it. I'm an IT geek and I couldn't find it. It makes no sense to hide the search in a playlist in that horrible menu full of other options!!
Also the functionality has changed. If you search for a song in a playlist and choose a song, it only plays the one song you selected from the search results. Before I could search in a playlist (easily) and then it would keep playing the other songs from the filtered list. Now you only get the one song and then it plays a random song from the playlist again.
Please put this back to how it was! It was perfect before. You could filter a playlist, press play and then it would play the songs that you had searched for. This is natural and my gran could understand it and use it.
Thanks for your help.