Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Australia
Device
iPhone X
Operating System
iOS 12
My Question or Issue
Today my Spotify app has updated/I’ve unfortunately been opted into an A/B test with a new Now Playing UI that while it does LOOK better, is functionally worse because it buries the queue, which I use frequently.
Instead of simply tapping the queue button on the Now Playing screen as before, now the queue button is buried behind a hamburger menu. It took me quite a while to actually find it. Now it’s a minimum of two taps to get to the queue.
Please place the queue back in the navigation bar as it was before. It’s far more confusingly placed now and makes the UX significantly worse.
It wasn’t broken before!