Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello to all:
Ever since they did the update to where Spotify remembers your last save point, the app will either stop playing music at it's own leisure or it will revert back to the save point wihtout an option to go to a particular point in a song (the progress button disappears.) I've been in contact with support on several occasions and yet, I'm still having this problem. I'm only using Spotify on my desktop PC (Windows 7) and my phone (LG Optimus G Pro, Verision 4.1.2). I have completed an uninstall/reinstall on my phone and I'm still having this issue. Any help would be greatly appreciated