Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Lithuania
Device
Samsung Galaxy J5 (SM-J510FN)
Operating System
Android Nougat
My Question or Issue
Whenever I open the Search tab on my phone it shows an error saying 'Sorry, something went wrong. That didn't work. Please have another go'. Same goes for when I try to open an album. Everything else works ok, I am online, Spotify is updated, I had reinstalled the app.