Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Germany
Device
Nokia 8
Operating System
Android 9
My Question or Issue
Hello,
i activated "Show only local Devices" in the settings, but nontheless my smartphone shows the music playing on my PC while on mobile network connection. So they are definitly not in the same network and Spotify isn't even opened.
This uses a lot of mobile data. The background data usage is every month higher then the foreground data usage!! Please fix that, when show only local devices is activated there shouldn't even be background data transfer from the mobile app with the server.