Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Albums not loading

Plan

Premium Family

Country

USA

Device

Iphone X

Operating System

IOS 12.2

 

My Question or Issue

 

Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error message and black screen if I reload. Attempted complete reinstall and issue persisted. 

 

This issue has been marked resolved in April 2019, but I am still experiencing the exact issue described. 

Who Me Too'd this topic