Plan

Premium

Country

Brazil

Device

Samsung Galaxy S5 Neo

Operating System

Android 6.0.1

My Question or Issue

So, I use Spotify on a regular basis and this bug is frequent but doesn't happen everyday or everytime.

When I'm playing a song, sometimes, it will randomly stop playing but it won't officially pause. So, my songs stop playing and no sound comes out at all but there is no "play" button, there is just a "pause" button like the song is normally playing when it actually isn't. 

This also happens when I'm listening to songs in playlist and I successfully finish one song and it automatically goes to another: it's like the song starts but there is no sound, only a "pause" button without the actual song playing.

I've tried pausing and unpausing when that happens and it doesn't change anything. Also tried logging out of all my devices and nothing helped. This bug has been irritating me for a while and just now I decided to get some actual help.

Thanks,

Lorenzo