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Who Me Too'd this topic

My downloads, un-downloaded

Plan

Premium

Country

Ireland

 

Device

Samsung Galaxy S10+

Operating

Android Pie 9.0

 

My Question or Issue

When I try to re-download them it says: "You have Discovered a Premium Feature" 

 

I have had Premium for about 5 years, never broke the subscription, and on my account info page it says I have premium and my pament was received and the next payment isn't due until the 30th of May. 

The app is up to date. 

 

 

 

 

 

 

 

 

 

Who Me Too'd this topic