Plan

Premium

Country

UK

Device

Samsung Galaxy S8+

Operating System

Android Pie (9)

My Question or Issue

For a while now the Android app has been painfully slow loading, sometimes taking minutes to load basic UI on startup. I had the same issue on my old LG G6 - the green loading wheel of death when loading any tab, searching, opening a playlist/album, or just trying to queue a song for up to 5 minutes after starting the app. Sometimes I just get a message that says 'Go online to see menu' despite having songs playing or downloading already.

I've tried restarting phones, performing a clean install (including the clearing of app data) but no luck. I've just kinda lived with it for a while...