Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Pauzes on Android

Plan: Premium

Country: NL

 

Device

Galaxy S10e

Operating System

Android (latest)

 

My Question or Issue

Spotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out internet connection. Sometimes when I press play again it immediately pauzes again. Also when I'm connected to bluetooth devices or headphones.

I allready downloaded the latest version, rebooted my phone and tried to be connected on wifi and 4G.

Please help since this is VERY annoying and really ruins the experience.

Who Me Too'd this topic