Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Austria
Device
Huawei P10 Lite (my account)
Huawei Mate 20 Lite (account of my wife)
Operating System
Android 8, Spotify: 8.5.11.762
Android 9, Spotify: 8.5.11.762
My Question or Issue
Chromecast Audio worked yesterday, but today it just won't connect. On both Android smartphones. Chromecast Audio gets a "connection" sound, but Spotify fails to connect. Restarted phones, checked updates, configured Chromecast Audio from scratch. Some Android freeware player has no problems connecting to Chromecast Audio.
I then tried my company iPhone... my Spotify account. And it connected with no problem and now I can "remote control" the Chromecast session on my Android/Desktop. It seems very likely, there's a problem with this Android version.
Solved! Go to Solution.