Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Daily Mixes haven't changed in a month

Plan

Free

Country

India

Device

OnePlus5

Operating System

Android 9.0

My Question or Issue

I've run into this very weird issue with Spotify on my phone. My Daily Mixes haven't changed at all in the last 2 months or so. The songs, their order, nothing changes. Those 6 mixes just stay the same. I've tried logging out & then back in, clearing cache, uninstalling & reinstalling the app.

 

On desktop, everything works fine. I've talked to SpotifyCares on Twitter, and they went through some basic troubleshooting, and when nothing worked, they moved me to a new account. That helped temporarily, but within 3-4 days, I ran into the same issue. I talked to SpotifyCares again, but I haven't received any help.

 

I've lost my mind over this, to the point where I'm considering moving to another streaming service, and I would really appreciate some help.

Who Me Too'd this topic