Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I've got Amazon Echo Dot devices all around and use them to play Spotify.
Here's the problem:
I listen a playlist on shuffle, remove unwated songs, move the songs around. Then I want to go to another room and continue listening. I say "Alexa, ask Spotify to play music in kitchen".
Current songs continues to play in wanted device but the playlist is shuffled and my changes are lost.
My opinion is that the playlist should not be shuffled when changing the playback device.
I only tried with Android and Web Player but I guess it's an all platform problem.