Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I know this problem has been discussed multiple times but I haven't found an answer so far.
As I've written in the topic: the music stops and starts playing again randomly. The intervals last usually from a few seconds to 2-3 minutes and it always happens when the screen turns off (but only sometimes immediately when it happens) and regardless of internet connection. On the other hand, this never happens when my phone ia connected to a bluetooth device in my car.
And yes, I've tried clearing cache, reinstalling, changing password and so on. The only thing that works is logging out on all devices, but it's quite annoying to do this like 10 times a day - helps only for a short while.
I'm using Samsung Galaxy 9+, spotify premium.
If anyone has any other ideas what could be done - I'd be very grateful.