Plan

Free/Premium

Country

USA

Device

Samsung Galaxy S1p

Operating System

Android Pie

My Question or Issue

I cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re-installing the app, and went as far as Factory setting my phone altogether, but I'm still experiencing the issue. 

What I have noticed is that the issue occurs when my phone is sending music to a bluetooth device (Samsung buds, car bluetooth etc). If the music is just playing out of the internal speakers, then I can pause and play. Skipping tracks works just fine, but when I'm listening to music with my bluetooth headphones, I cannot pause any song. 

Android Version: 9

One UI Version: 1.1

Spotify Version: 8.5.18.932