Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Local files not appearing on iPhone AFTER playlist downlaoded.

Plan

Premium

Country

Australia

Device

iPhone 6 and Windows Desktop

Operating System

iOS 12 and Windows 10

 

My Issue

I have downloaded many local files from my computer to my phone in the past. Each one, I moved from the Local Files playlist on my PC to their own playlist, clicked 'download', waited quite a while and eventually the song appeared on my iPhone. 

 

However, recently I tried syncing another song that I just added to my PC. It worked on my PC perfecetly fine, being an MP3 file, and after moving it to a new playlist and clicking 'download', i waited for it to get added to my phone. 5 days later and it's still not there. Both devices are definetly on the same wifi network so I downloaded the empty playlist on my phone aswell [on my PC, the playlist has the song in it but on my phone it was empty]. Still, even more days later, the local file hasn't synced with my phone. What can I do?

Who Me Too'd this topic